Returns and Refund Policy
Important! The following policy applies to my apparel and physical products from the online store only! Services performed cannot be refunded.
100% Satisfaction Guarantee
My number 1 priority is your satisfaction. If you have a problem, I will solve it. Refund it. Exchange it. Whatever it takes. Just reach out to me at [email protected] and I will be happy to help.
If you would like to return a product, you may return a product for up to 30 days from the date you purchased it in new, unworn and unaltered condition. Any product you return must be in the same condition you received it in and include the original packaging as well as a copy of the receipt. Please also include a note with your name, order number and stating you would like a refund. You will be refunded within 10 business days of the merchandise being returned. Refunds will include the product price only and can only be made to the original form of payment.
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact me at [email protected].
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at [email protected].
For all returns or exchanges please and send your item/s to with the proper documentation the following address:
4015 S. Main St. #2424
South Bend, IN 46680
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Me Today!
I would love to help with your photography, video & website project. Whether you’re looking for wedding photography, a graduation session, a professional headshot, an event, or if you’re a model wanting to build a portfolio I can help. Looking forward to hearing from you soon!
Based in South Bend – Notre Dame, Indiana and willing to travel. No destination too far!
I would love to help with your photography project. Whether you’re looking for wedding photography, a family session, a professional headshot, or if you’re a model wanting to build a portfolio I can help. You can also reach me directly at [email protected]
Looking forward to hearing from you soon!
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About Josef Samuel
I’m a professional wedding & portrait photographer and website designer based in South Bend & Notre Dame Indiana. I also love to travel and have visited numerous countries around the world. I am very passionate about what I do and would love to talk to you about photographing your wedding or event. Looking forward to working with you!
About Josef Samuel
I’m a professional wedding & portrait photographer, graphic designer, and website designer based in South Bend & Notre Dame Indiana. I also love to travel and have visited numerous countries around the world. I am very passionate about what I do and would love to talk to you about photographing your wedding or event. Looking forward to working with you!