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This article is designed to answer your most frequently asked questions. If you have a question that
hasn't been answered here, please feel free to send us a line at
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.
1. What is your pricing?
Complete wedding day coverage begins at $2700. A la Carte per hour coverage begins at $300. Please schedule a meeting with us so that we can go over the full pricelist with you.
2. How do we get started?
After we've confirmed that we are available on your date, we normally try to schedule a meeting so we can get to know each other and talk about your wedding. If you are an out-of-state client, we'll schedule a phone consultation.
3. How can we reserve our date?
The studio requires 1. a signed contract and 2. a retainer to reserve a date. Keep in mind that we photograph and reserve only one wedding per day. Visit the Book Online page for more information or to get started.
4. What are your hours of operation?
We are open from 10am to 7pm Monday through Friday, but please call or email first to schedule an appointment.
5. When is the final balance due?
The final balance deadline is two weeks before the wedding date.
6. Where is your studio located?
The studio is located in downtown South Bend, Indiana, near the corner of Michigan Street and Wayne Street. Here's an interactive google map to our location. There is one hour parking along the sidestreets as well as two hour parking on Michigan street, which is right around the corner from the studio. There is also a parking garage right next door to the studio.
7. Do you provide DVDs of high resolution files?
Yes. The DVD includes high resolution digital files, medium resolution digital files, and a Limited Copyright Release. Keep in mind that it will also be the responsibility of the client to backup and archive the files. The files on the DVD come without watermarks, symbols, or copyright text.
8. What is a Limited Copyright Release?
A Limited Copyright Release grants the client permission to make prints, enlargements, and use the photos in personal projects like calendars, digital frames, desktop wallpapers, etc. The client cannot, however, sell, publish or claim the files as his or her original work.
9. How many pictures do you take?
On average we deliver 900-1200 photos to the client but we take many more on the day itself.
10. Do you offer individual digital downloads of the pictures?
Yes. Your guests can now order digital copies and use them to make their own prints and enlargements. The digital downloads are sent via email.
11. Will Josef Samuel be the photographer?
Yes. Josef will be the primary photographer at your wedding.
12. My venue requires vendors to carry insurance. Do you have insurance?
Yes. Some venues require photographers to carry liability insurance and present them a COI (Certificate of Insurance) when photographing on their premises. We will be more than happy to provide your venue with a COI.
13. Do you have an assistant?
To be as inobtrusive as possible, Josef normally works without assistants. However, that could change if the client wishes to have a second photographer or a slideshow at the reception.
14. Can I pay by credit card?
Yes. All major credit cards are accepted through our secure website: Visa, Mastercard, and Discover. This website and our online shopping cart are secured through Secure Socket Layer technology. You can shop with confidence at our online store and online gallery.
15. What's your policy on traveling within the continental US?
If the destination is within an 4 hour drive from South Bend, then a $.50/mile travel fee applies. If the destination is further than that, then airfare and hotel costs would apply.
16. My wedding will take place outside the United States. Do you travel?
Yes. We'll be happy to provide you with an all inclusive quote.
17. Do you speak another language?
Yes. Having lived in South America for 18 years, Josef is also fluent in Spanish.
18. Do you only shoot weddings?
Josef's primary and full time focus is weddings, but will occasionally take commissions for special projects.
NOTE: The contract will have the final and most up-to-date
details of the Terms and Conditions. Although we do our best to keep this F.A.Q. up to date, you
should always check the terms of the contract.
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